Hyster enjoys a different relationship with all our clients. We attempt to create total client satisfaction created through world class production. Our objective is to foresee the needs of all our customers along with address them with lift trucks which deliver the performance, the reliability and the value which they require.
At Hyster, we believe in starting with the client. We annually conduct focus groups and offer an on-going voice of customer research both on line as well as in the field. We have more than 400 design engineers to translate that input into clever designs by implementing our rigorous review gate process. Advanced tools and virtual prototype builds help make certain that the best machine practices come together. Other advanced tools like dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
So as to guarantee the lowest ownership cost and total reliability all of Hyster's machines are subjected to environmental, virtual and physical tests. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests happen in real-world customer applications so as to make sure that our products have met our highest standards.
Demand-Flow Manufacturing That is Lean and Smart
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total client satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality Every Time
Hyster uses an integrated MES or Manufacturing Execution System to initiate excellence from the start. The MES is responsible for managing flow of production. The MES coordinates line activities such as quality verification and part sequencing. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each and every shift. These audits really hold all employees accountable for constant quality, together with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster offers a wide array of features. The corporation has remained fully devoted to its key focus on quality and safety, on being innovative every time, and by offering some of the best material handling equipment on the market. These are only some of the reasons why Hyster has become a leader in the industry.